Frequently asked questions

We work from Izegem across the whole of West Flanders. Izegem, Roeselare, Ingelmunster, Kortrijk, Waregem, Tielt and Veldegem are regular service areas. Living just outside that zone? Give us a call, we can usually work something out.

For a home, four times a year works best: your windows stay clear all year and dirt never gets the chance to settle in. If your house sits on a busy street, next to open fields or close to the coast, many customers choose twelve visits. For shops and offices we usually agree on a monthly or fortnightly round.

Certainly. We maintain offices, shops, practice rooms and the communal areas of apartment buildings. You choose the frequency yourself and we come back at fixed times, outside opening hours if that suits you better.*

For outdoor work you do not, as long as we can reach the windows and an outside tap. Many customers simply let us get on with it while they are at work. If we clean the inside as well, we of course agree on a time that suits you.

Light rain is no problem: your windows will be just as clean, because it is dirt that leaves streaks, not water. In a storm, hard frost or thunder we postpone, because working at height is no longer safe. We always let you know in advance and book a new date as soon as possible.

Request your quote through the contact form, by email or by phone on 051 32 29 25. We come and take a look free of charge. You get a fixed price up front, with no surprises afterwards.

You pay after the work by bank transfer, based on our invoice.

Yes. Up to around twenty metres.

We work with purified (osmosis*) water and mild, biodegradable cleaning products. That keeps your plants, facade and terrace safe and leaves no soap film on the glass. For stubborn green growth, moss or soot we switch to a stronger product, always matched to the material.

Sometimes, yes. We always agree that with you beforehand.