PLEASE STATE THE FULL INVOICE NUMBER WHEN MAKING THE TRANSFER! CHECK THE ACCOUNT NUMBER!
These general terms and conditions apply both to the supply of services and to the sale of goods.
The General Terms and Conditions are deemed to have been accepted by the customer upon completion of the order form or upon placing an order.
If the customer fails to pay in full within 14 calendar days (+ three working days if not sent electronically) after the first payment reminder was sent, compensation is due by operation of law and without notice of default of:
- € 20 if the amount due is less than or equal to € 150;
- € 30 increased by 10% of the amount due above € 150;
- € 65 increased by 5% of the amount due above € 500, with a total limit of € 2,000.
If the customer fails to pay in full within 14 calendar days (+ three working days if not sent electronically) after the first payment reminder was sent, the customer owes, by operation of law and without notice of default, interest at the statutory interest rate for late payment in commercial transactions, see article 5, paragraph 2 of the Act of 2 August 2002 on combating late payment in commercial transactions. This interest is calculated on the amount still to be paid.
In the event of a dispute, only the competent courts of the judicial district have jurisdiction.
Complaints must be made by the customer within 8 days of the invoice date.
As long as delivered goods and services have not been paid for in full, they remain the property of the supplier. Nevertheless, all risks associated with the goods and services sold pass to the buyer from the moment of delivery.
If the customer fails to fulfil his obligations on time, including his payment obligation, we are entitled to stop further deliveries and services and to consider the agreement as dissolved by operation of law and without notice of default.